The Website Feedback Template lets you create a survey with a number of standard questions that provide feedback to help you improve your website.

You can customise the questionnaire design by editing the text, adding images and adding questions to create your own website feedback survey.

Included questions

As well as single choice questions and multiple choice questions, the template features rating questions and inline questions.

5-point rating

The 5-point satisfaction rating question helps you find out how satisfied your customers are with your website.

Use the Desktop app to customise the rating question.

5 Star rating

The five star rating questions help you find out how satisfied your customers are with your product or service.

Use the Desktop app to customise the rating question.

Inline question

Inline questions can be included in any text in the questionnaire, providing areas where the respondent can enter further information.

Customising the questionnaire

You can include your own images, and add new questions.

The font style and colour can be edited using the formatting options on the toolbar.

Saving the questionnaire

When you have finished click Save to save the changes.

Available editions

The template has four editions for Paper, PC/Laptop, Tablet and Phone. Click the editions drop-down to choose from the available languages and modes.

Publishing the questionnaire

You can distribute and collect responses online and on paper. Publishing the questionnaire lets you:

• send the interview URL and QR code to respondents, asking them to complete your questionnaire
• preview the online questionnaire
• publish and download a PDF version to print out

Standard reports included

There are four standard reports included to help analyze the survey’s responses.

• Questionnaire report generates a top-line summary report showing the counts or percentages of responses in the questionnaire layout
• Summary report generates a chart, table or list for every question
• Summary Tables report tabulates responses to all questions
• Summary Dashboard report generates an HTML summary report with images of each chart, table or list for each question and displayed in a double column format. 

The post Website Feedback Template appeared first on SnapSurveys.

The Product Feedback Template lets you create a survey with a number of standard questions that help you find out how customers enjoyed using your product.

You can customise the questionnaire design by editing the text, adding images and adding questions to create your own product feedback survey.

Included questions

As well as single choice questions and multiple choice questions, the template features rating questions and an inline question.

5 Star rating

The five star rating questions help you find out how customers enjoyed using your product.

Use the Desktop app to customise the rating question.

Inline question

Inline questions can be included in any text in the questionnaire, providing areas where the respondent can enter further information.

Customising the questionnaire

In the survey, replace the text [Your Product Name] with the name of your product. The font style and colour can be editing using the formatting options on the toolbar.

You can include your own images, and add new questions.

Saving the questionnaire

When you have finished click Save to save the changes.

Available editions

The template has four editions for Paper, PC/Laptop, Tablet and Phone. Click the editions drop-down to choose from the available languages and modes.

Publishing the questionnaire

You can distribute and collect responses online and on paper. Publishing the questionnaire lets you:

• send the interview URL and QR code to respondents, asking them to complete your questionnaire
• preview the online questionnaire
• publish and download a PDF version to print out

Standard reports included

There are four standard reports included to help analyze the survey’s responses.

• Questionnaire report generates a top-line summary report showing the counts or percentages of responses in the questionnaire layout
• Summary report generates a chart, table or list for every question
• Summary Tables report tabulates responses to all questions
• Summary Dashboard report generates an HTML summary report with images of each chart, table or list for each question and displayed in a double column format. 

The post Product Feedback Template appeared first on SnapSurveys.

The Product Awareness Template lets you create a survey with a number of standard questions that help you to gauge awareness of your product.

You can customise the questionnaire design by editing the text, adding images and adding questions to create your own product awareness survey.

Included questions

As well as single choice questions and multiple choice questions, the template features rating questions and inline questions.

5-point rating

The 5-point satisfaction rating question helps you find out how satisfied your customers are with your product or service.

Use the Desktop app to customise the rating question.

5 Star rating

The five star rating questions help you find out how satisfied your customers are with your product or service.

Use the Desktop app to customise the rating question.

Smiley emoji rating

The emoji rating questions help you find out how satisfied your customers are with your product or service.

Use the Desktop app to customise the rating question.

Inline question

Inline questions can be included in any text in the questionnaire, providing areas where the respondent can enter further information.

Customising the questionnaire

In the survey, replace the text [Your Product Name] with the name of your product. The font style and colour can be editing using the formatting options on the toolbar.

You can include your own images, and add new questions.

Saving the questionnaire

When you have finished click Save to save the changes.

Available editions

The template has four editions for Paper, PC/Laptop, Tablet and Phone. Click the editions drop-down to choose from the available languages and modes.

Publishing the questionnaire

You can distribute and collect responses online and on paper. Publishing the questionnaire lets you:

• send the interview URL and QR code to respondents, asking them to complete your questionnaire
• preview the online questionnaire
• publish and download a PDF version to print out

Standard reports included

There are four standard reports included to help analyze the survey’s responses.

• Questionnaire report generates a top-line summary report showing the counts or percentages of responses in the questionnaire layout
• Summary report generates a chart, table or list for every question
• Summary Tables report tabulates responses to all questions
• Summary Dashboard report generates an HTML summary report with images of each chart, table or list for each question and displayed in a double column format. 

The post Product Awareness Template appeared first on SnapSurveys.

The NPS Survey Template lets you create a survey with a number of standard questions that help you find out how satisfied your customers are with your organisation.

You can customise the questionnaire design by editing the text, adding images and adding questions to create your own customer satisfaction survey.

Included questions

As well as single choice questions and comment questions, the template features 11 point rating questions and an inline question.

NPS 11-point satisfaction rating

The 11-point satisfaction rating question helps you find out how satisfied your customers are with your product or service.

Use the Desktop app to customise the rating question.

Inline question

Inline questions can be included in any text in the questionnaire, providing areas where the respondent can enter further information.

Customising the questionnaire

You can include your own images, and add new questions.

The font style and colour can be edited using the formatting options on the toolbar.

Saving the questionnaire

When you have finished click Save to save the changes.

Available editions

The template has four editions for Paper, PC/Laptop, Tablet and Phone. Click the editions drop-down to choose from the available languages and modes.

Publishing the questionnaire

You can distribute and collect responses online and on paper. Publishing the questionnaire lets you:

• send the interview URL and QR code to respondents, asking them to complete your questionnaire
• preview the online questionnaire
• publish and download a PDF version to print out

Standard reports included

There are four standard reports included to help analyze the survey’s responses.

• Questionnaire report generates a top-line summary report showing the counts or percentages of responses in the questionnaire layout
• Summary report generates a chart, table or list for every question
• Summary Tables report tabulates responses to all questions
• Summary Dashboard report generates an HTML summary report with images of each chart, table or list for each question and displayed in a double column format. 

The post NPS Survey Template appeared first on SnapSurveys.

The Help Desk Satisfaction Template lets you create a survey with a number of standard questions that provide feedback from your customers about their help desk experience.

You can customise the questionnaire design by editing the text, adding images and adding questions.

Included questions

As well as single choice questions and multiple choice questions, the template features 5 star rating questions, date questions and comment questions.

5 Star rating

The five star rating questions help you find out how satisfied your customers are with the help desk.

Use the Desktop app to customise the rating question.

Date question

Enter a date easily, using a calendar. Customise the date format to your region.

Customising the questionnaire

You can include your own images, and add new questions.

The font style and colour can be edited using the formatting options on the toolbar.

Saving the questionnaire

When you have finished click Save to save the changes.

Available editions

The template has four editions for Paper, PC/Laptop, Tablet and Phone. Click the editions drop-down to choose from the available languages and modes.

Publishing the questionnaire

You can distribute and collect responses online and on paper. Publishing the questionnaire lets you:

• send the interview URL and QR code to respondents, asking them to complete your questionnaire
• preview the online questionnaire
• publish and download a PDF version to print out

Standard reports included

There are four standard reports included to help analyze the survey’s responses.

• Questionnaire report generates a top-line summary report showing the counts or percentages of responses in the questionnaire layout
• Summary report generates a chart, table or list for every question
• Summary Tables report tabulates responses to all questions
• Summary Dashboard report generates an HTML summary report with images of each chart, table or list for each question and displayed in a double column format. 

The post Help Desk Satisfaction Template appeared first on SnapSurveys.

The Customer Services Template lets you create a survey with a number of standard questions that help you find out how satisfied your customers are with your organisation’s service.

You can customise the questionnaire design by editing the text, adding images and adding questions to create your own customer satisfaction survey.

Included questions

As well as single choice questions and multiple choice questions, the template features rating questions and inline questions.

5-point satisfaction rating

The 5-point satisfaction rating question helps you find out how easy your customers were able to contact customer services.

Use the Desktop app to customise the rating question.

5 Star rating

The five star rating questions help you find out how satisfied your customers felt about their customer service experience.

Use the Desktop app to customise the rating question.

Inline question

Inline questions can be included in any text in the questionnaire, providing areas for further information.

Customising the questionnaire

You can include your own images, and add new questions.

The font style and colour can be edited using the formatting options on the toolbar.

Saving the questionnaire

When you have finished click Save to save the changes.

Available editions

The template has four editions for Paper, PC/Laptop, Tablet and Phone. Click the editions drop-down to choose from the available languages and modes.

Publishing the questionnaire

You can distribute and collect responses online and on paper. Publishing the questionnaire lets you:

• send the interview URL and QR code to respondents, asking them to complete your questionnaire
• preview the online questionnaire
• publish and download a PDF version to print out

Standard reports included

There are four standard reports included to help analyze the survey’s responses.

• Questionnaire report generates a top-line summary report showing the counts or percentages of responses in the questionnaire layout
• Summary report generates a chart, table or list for every question
• Summary Tables report tabulates responses to all questions
• Summary Dashboard report generates an HTML summary report with images of each chart, table or list for each question and displayed in a double column format. 

The post Customer Services Template appeared first on SnapSurveys.

The Customer Satisfaction Template lets you create a survey with a number of standard questions that help you find out how satisfied your customers are with your organisation’s service.

You can customise the questionnaire design by editing the text, adding images and adding questions to create your own customer satisfaction survey.

Included questions

As well as single choice and multiple choice questions, the template features a carousel question and an inline question.

Carousel

A carousel displays a number of aspects to a question, each as a card, which the respondent answers in turn, before moving onto the next one.

Inline question

Inline questions can be included in any text in the questionnaire, providing areas where the respondent can enter further information.

Customising the questionnaire

In the survey, replace the text [Your Company Name] with your organisation’s name. The font style and colour can be editing using the formatting options on the toolbar.

You can include your own images, and add new questions.

Saving the questionnaire

When you have finished click Save to save the changes.

Available editions

The template has four editions for Paper, PC/Laptop, Tablet and Phone. Click the editions drop-down to choose from the available languages and modes.

Publishing the questionnaire

You can distribute and collect responses online and on paper. Publishing the questionnaire lets you:

• send the interview URL and QR code to respondents, asking them to complete your questionnaire
• preview the online questionnaire
• publish and download a PDF version to print out

Standard reports included

There are four standard reports included to help analyze the survey’s responses.

• Questionnaire report generates a top-line summary report showing the counts or percentages of responses in the questionnaire layout
• Summary report generates a chart, table or list for every question
• Summary Tables report tabulates responses to all questions
• Summary Dashboard report generates an HTML summary report with images of each chart, table or list for each question and displayed in a double column format. 

The post Customer Satisfaction Template appeared first on SnapSurveys.